QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: Ruhani on April 17, 2023, 11:51

Title: Software does not open
Post by: Ruhani on April 17, 2023, 11:51

Hi All,
When I install the Quantum ATK 2020/2022, after installation the main software window does not open. It gives me the window (attachment no. 1), but not further. When I try to open from main icon in the desktop, it shows me only this window (attachment no. 2), not further. I used older version in this PC. It is updated Window 10, 6 RAM, 64 bit Intel.

Can you guide me please?

Title: Re: Software does not open
Post by: Ulrik G. Vej-Hansen on April 18, 2023, 09:46

The issue is most likely related to your graphics driver, you can check here for possible solutions: https://docs.quantumatk.com/faq/faq_technical_graphics.html

If you need further assistance, please file a case on SolvnetPlus so we can go in-depth on your specific setup.