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Author Topic: cannot install ATK2017.2  (Read 2482 times)

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Offline lknife

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cannot install ATK2017.2
« on: November 4, 2017, 16:30 »
Dear experts,

I downloaded ATK2017.2 from the quantumvise website. However, when I tried to install it, there is no sign for the installation. In addition, the source package downloaded from the website was self-deleted. I tried several times and the same phenomenon appeared.

Can anybody here tell me what's the problem with the installation?

Thank you very much for you kind help!
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Offline Petr Khomyakov

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Re: cannot install ATK2017.2
« Reply #1 on: November 4, 2017, 20:29 »
Did you check that the file was actually downloaded to your computer? What is your operating system?
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Offline lknife

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Re: cannot install ATK2017.2
« Reply #2 on: November 6, 2017, 02:48 »
I think the file should be downloaded well. The OS is win7. I used to run ATK2016.4 on my computer.
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Offline Anders Blom

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Re: cannot install ATK2017.2
« Reply #3 on: November 6, 2017, 05:17 »
It's hard to know what you mean, exactly. "no sign for the installation" means what?
Could be your anti-virus is having issues with the file
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Offline lknife

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Re: cannot install ATK2017.2
« Reply #4 on: November 10, 2017, 02:05 »
I am sorry for my poor English!

What I wanted to say is that when I double-clicked the setup file to install ATK on my computer, nothing happened.  In addition, after a few seconds, the setup file was self-deleted.

I'll try to install it on another computer.
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Offline Anders Blom

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Re: cannot install ATK2017.2
« Reply #5 on: November 10, 2017, 06:21 »
Sounds like an overzealous anti-virus blocked the install.
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