QuantumATK Forum

QuantumATK => Installation and License Questions => Topic started by: Sarvesh Agarwal on July 5, 2012, 09:25

Title: License is lost due to heartbeat failure
Post by: Sarvesh Agarwal on July 5, 2012, 09:25

I was running simulation on the license node itself, however during simulation its log file suddenly shows following error:

Connection to server [ License_Server_IP : 6200 ] lost - trying to reconnect.
Connection to server [ License_Server_IP: 6200 ] lost - trying to reconnect.
Server could not re-checkout feature because:
License is lost due to heartbeat failure

Can anyone plz help me get out of this problem,although i have restarted simulation,& it is working well.. i want to know the reason behind the above.

Title: Re: License is lost due to heartbeat failure
Post by: Anders Blom on July 5, 2012, 20:51

The reason is that the network connection to the license server was interrupted for more than 5 minutes.

Title: Re: License is lost due to heartbeat failure
Post by: Sarvesh Agarwal on July 6, 2012, 09:35

Thanx, But I was running simulation on license server itself.

Title: Re: License is lost due to heartbeat failure
Post by: Anders Blom on July 6, 2012, 12:19

Let's hope it doesn't happen again, I don't have a simple answer why it happened, esp. if you managed to restart since that means the process was still alive...