QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: sabyaphy12@gmail.com on January 4, 2020, 11:26

Title: Problem in GUI of QuantumATK 2019.12
Post by: sabyaphy12@gmail.com on January 4, 2020, 11:26

I am facing following problems in the  QuantumATK2019.12 ,
i) Could not select files in Classic mode
ii)hdf5 files are not opening in normal mode also. When tried to open through scripter got a message of 'python file error'
Please suggest what to do?

Title: Re: Problem in GUI of QuantumATK 2019.12
Post by: Petr Khomyakov on January 5, 2020, 10:42

For this issue, please send a request to quantumatk-support@synopsys.com, together with information on which operating system the QuantumATK calculation was done and which version of QuantumATK was used for this calculation. Also, whether the QuantumATK 2019.12 GUI is used on your local machine/laptop or on a remote cluster. It would be helpful to have a hdf5 file and related python script and log file.