QuantumATK Forum

QuantumATK => Installation and License Questions => Topic started by: kaypu on October 22, 2012, 09:12

Title: License Error
Post by: kaypu on October 22, 2012, 09:12

Dear QuantumWise staff:
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Warning: no access to tty (Bad file descriptor).
Thus no job control in this shell.
License Error: (Internal: 348 Feature: ATKPython)

(Err: 15) Unable to connect to license server

For further assistance consult the manual or contact QuantumWise.
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what's wrong with it?

Title: Re: License Error
Post by: Anders Blom on October 22, 2012, 10:00

Could be many things, although fundamentally it's simple: the computer running ATK can't connect to the license server.

I think the first part of this warning can be ignored, but generally you need to start troubleshooting by trying simple things. Which machine is the error message from? Can ATK run on this machine when you just execute "atkpython"?

If this is part of a cluster setup, you should check basic things like if login files (.bashrc) are sourced for MPI jobs. If not, you can place the environment variables for the license system in the submission script.

Title: Re: License Error
Post by: kaypu on October 22, 2012, 10:48

thank you professor Anders