QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: fangyongxinxi on October 1, 2017, 04:33

Title: “”loading project“” problem.
Post by: fangyongxinxi on October 1, 2017, 04:33

Dear Sir,

I have the loading project problem, and it is serious.

when I open the software,  the  "loading project" windoe shows, and it stops here. It seems it will stop here for ever, because I wait one day, it is still here.

I delet all the files, including the install fold, and re-install the software, the same happens.
I changed the version, 15,16,17, the same happens.

I think I just can reinstall the windows system to solve this problem, right?

Help.

Title: Re: “”loading project“” problem.
Post by: lknife on October 2, 2017, 05:39

Do you have the correct license for it? Maybe you can take a photo when it stops loading and post it here .

Title: Re: “”loading project“” problem.
Post by: Anders Blom on October 2, 2017, 06:55

1. Reinstalling never helps for this kind of problems
2. The root cause may be that there is something wrong with one particular project, so try opening another one.
3. Or, could be something wrong with the main configuration file for VNL, so then rename C:\users\your_username\.vnl to something else, at least temporarily, and see if VNL now starts (you will no longer have access to old projects etc, but you can always recreate them - the data is not lost, not even the stash).

Title: Re: “”loading project“” problem.
Post by: fangyongxinxi on October 9, 2017, 03:51

1. Reinstalling never helps for this kind of problems
2. The root cause may be that there is something wrong with one particular project, so try opening another one.
3. Or, could be something wrong with the main configuration file for VNL, so then rename C:\users\your_username\.vnl to something else, at least temporarily, and see if VNL now starts (you will no longer have access to old projects etc, but you can always recreate them - the data is not lost, not even the stash).

Dear Sir,
Thanks for your reply.
1. Yes, reinstalling helps nothing
2. I can not open another project, because the "woring thing" shows in the beginning, there is no time or window to choose another project.
3. It does not work neither. I install the software in D:\, a new folder, the same thing happens.

Title: Re: “”loading project“” problem.
Post by: Ulrik G. Vej-Hansen on October 9, 2017, 09:30

Installing in another partition will probably not work for #3, as the new installation will still use C:\users\your_username\.vnl. So please do exactly as Anders suggests, and let us know if it solves the problem.

Title: Re: “”loading project“” problem.
Post by: fangyongxinxi on October 10, 2017, 03:34

problem is solved. follow Anders method. thanks :)

Title: Re: “”loading project“” problem.
Post by: Hirak on June 10, 2018, 03:12

Thanks a lot, I saved the project as C:/VNL/myproject and it works.