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Installation and License Questions / Python Error

« on: May 21, 2014, 16:55 »

We're seeing a user get the following problem when they try to launch the program, the splash screen appears briefly & then the text below. Not sure what the issue so any suggestions much appreciated, thanks!

Code

lnx0023ae7c8e25 (159) sh /local/QuantumWise/atk-13.8.1/vnl/bin/vnl
libGL error: failed to load driver: i965
libGL error: Try again with LIBGL_DEBUG=verbose for more details.
Traceback (most recent call last):
  File "./zipdir/NL/GUI/Main/SplashScreen.py", line 94, in run
  File "./zipdir/NL/GUI/MainWindow/MainWindow.py", line 14, in <module>
  File "./zipdir/NL/GUI/Actions/ToolFactory.py", line 4, in <module>
  File "./zipdir/NL/GUI/Tools/CustomAnalyzer/CustomAnalyzer.py", line 37, in <module>
  File "./zipdir/NL/GUI/Tools/CustomAnalyzer/Analyzers/EffectiveMass.py", line 1, in <module>
  File "./zipdir/NanoLanguage.py", line 91, in <module>
  File "./zipdir/NL/Calculators/EMTCalculator/EMTCalculator.py", line 31, in <module>
  File "./build/vnl/lib/python2.7/site-packages/asap3/__init__.py", line 100, in <module>
ImportError: cannot import name view
lnx0023ae7c8e25 (160) 

Strangely it works fine for me when I run the same thing on the same PC (running Fedora 19).