QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: ramkrishna on December 26, 2012, 07:50

Title: 12.8 running slow
Post by: ramkrishna on December 26, 2012, 07:50

Dear Sir
      When we have upgraded the ATK from 12.2 to new 12.8, it is running (/opening) very slow than the previous version in the same server where 12.2 was there. Is it a internal problem of this version??

Regards
Ramkrishna

Title: Re: 12.8 running slow
Post by: Anders Blom on December 26, 2012, 15:39

My suspicion is that your installation of ATK 12.8 is not able to use your license server because it hasn't been updated to LM-X 4.4, and so each time it needs to check out a trial license, and this is a slow process, really only intended for demo usage.

To solve it, you need to install the LM-X version 4.4.2 server. You can use that with your existing license file, but the server version (3.6.3) used for 12.2 does not support 12.8.

I may be wrong, but this would fit the symptom description. If I'm right, ATK 12.8 will stop working within 14 days of the installation.

Title: Re: 12.8 running slow
Post by: ams_nanolab on December 27, 2012, 06:21

Dear Sir,

In our case the LM-x-4.4 is installed in the license server, still ATK 12.8 is a bit slow. We run RedHat Enterprise Linux (RHEL) on our servers, will any linux update speed things up?  ???

Title: Re: 12.8 running slow
Post by: Anders Blom on December 27, 2012, 13:05

Try to verify if indeed the license is checked out from the server - easiest by inspecting the license server logs. I don't know of any particular change that would cause slower startup on Linux - on my Windows 12.8 starts up in 10 seconds or less, although it may depend on how many NC files you have in the directory where you launch it.