QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: bfazi on January 18, 2017, 17:58

Title: Free VNL license for academics
Post by: bfazi on January 18, 2017, 17:58
Hello,

I filled the form to request the free VNL for academics. But the form did not submit because of the MAC address. I checked my MAC address four times but I got the following error:
"You must provide a valid MAC address for your computer, else we cannot issue a license for it."

My MAC address is:   2c:81:58:fd:e6:2d

What should I do?

Thanks
Title: Re: Free VNL license for academics
Post by: Anders Blom on January 18, 2017, 18:35
MAC works fine. Ensure no spaces are included
Title: Re: Free VNL license for academics
Post by: Anders Blom on January 20, 2017, 03:13
Works fine for me in Firefox, but again not if you by mistake include a space in the MAC (at the end of it). We'll try to fix that.