QuantumATK Forum

QuantumATK => Installation and License Questions => Topic started by: alex_z on December 15, 2010, 00:04

Title: Error while starting license server for ATK 10.8
Post by: alex_z on December 15, 2010, 00:04

Dear QuantumWise support team,

I have the following problem. I installed ATK 10.8 and now trying to run license server from license directory as specified in tutorial:

[user@alpha: license]$ ./lmx-serv-quantum -l license_file.lic

I get the following error:

LM-X License Server v3.4 (Linux_x64)
Copyright (C) 2002-2010 X-Formation. All rights reserved.

[2010-12-14 15:09:45] LM-X License Server v3.4 build 6106 on tmg-dl585g5-00 (Linux_x64)
[2010-12-14 15:09:45] Copyright (C) 2002-2010 X-Formation. All rights reserved.
[2010-12-14 15:09:45] Website: http://www.lm-x.com http://www.x-formation.com
[2010-12-14 15:09:45] License server has pid 27457.
[2010-12-14 15:09:45] Serving licenses for QUANTUM.
[2010-12-14 15:09:45]
[2010-12-14 15:09:45] FAIL: Unable to create lockfile /var/tmp/quantum.lock!

Could you explain me what this is and how I fix it? I'm trying to run license server NOT as a root. I'm a regular user. Is it because I do not have sufficient privileges?

I use the following linux:

Scientific Linux SL release 5.2
x86_64 GNU/Linux


Thanks.

Title: Re: Error while starting license server for ATK 10.8
Post by: Anders Blom on December 15, 2010, 07:49

Probably. Check if you can manually create a file in /var/tmp. Or, the error could be that the license server is already running, check with "ps aux | grep lmx".

Title: Re: Error while starting license server for ATK 10.8
Post by: Luis M. Villamagua C. on February 28, 2014, 11:24

Sir,

Today, when re-installing the license I had the same problem. This is how I overcame the problem:
Changed the owner of the "tmp"  directory to be the user and NOT the root. In a fresh linux installation this directory belongs to the root.

sudo chown -R <user> /var/tmp

Regards,
Luis