QuantumATK Forum

QuantumATK => Installation and License Questions => Topic started by: abc123def on October 25, 2016, 11:13

Title: Installing Quantumwise ATK v2016 with the perpetual license of v2015
Post by: abc123def on October 25, 2016, 11:13

I am facing difficulties installing ATK v 2016 using a perpetual network license of v 2015. When the license of v 2015 is chosen, it shows "cannot use a netowork license as a local license". And when I connect to the license server, it says software version do not match license. Please help me.

Title: Re: Installing Quantumwise ATK v2016 with the perpetual license of v2015
Post by: Anders Blom on October 25, 2016, 12:27

So, probably you don't have a license for 2016?

The part about "network license ..." simply means you are not connecting to the license server, but trying to use the floating license file directly, which is never possible.

For these specific questions about licenses, it's better to email support at quantumwise.com, and let us know the customer ID in the license etc, then we can look up your account details and advise more exactly.

Title: Re: Installing Quantumwise ATK v2016 with the perpetual license of v2015
Post by: abc123def on October 25, 2016, 12:28

Yes. I have a license for v 2015.

Thank you.