QuantumATK Forum

QuantumATK => General Questions and Answers => Topic started by: Nayab Shiraz on June 10, 2020, 00:18

Title: moving geometry from labfloor to builder
Post by: Nayab Shiraz on June 10, 2020, 00:18

I am using version 2019 and whenever I try to drag and drop a geometry from labfloor to builder I get a message that python has stopped working and the software closes. This issue was not there in previous versions and I could drag and drop geometries like this. I would really appreciate any help on how to overcome this issue.

Title: Re: moving geometry from labfloor to builder
Post by: mlee on June 10, 2020, 07:04

We recommend to use recent version (Q-2019.12-SP1). If you have an error message. let us know about it.

Title: Re: moving geometry from labfloor to builder
Post by: Nayab Shiraz on June 11, 2020, 23:14

I have 2019.03-SP1. It causes a lot of failures even if I build interfaces. Such problems were not there even in 2012 and 2013 version.

Title: Re: moving geometry from labfloor to builder
Post by: Pieter Vancraeyveld on June 12, 2020, 09:36

Hi Nayab,

Where are you running Nanolab? On Linux or Windows, inside a virtual machine or not? Please share the script of a structure that cannot be dropped and a screenshot of the About box under Help > About.

Thanks,
Pieter