Author Topic: license problem  (Read 2741 times)

0 Members and 1 Guest are viewing this topic.

Offline chambette

  • New ATK user
  • *
  • Posts: 1
  • Country: sa
  • Reputation: 0
    • View Profile
license problem
« on: July 13, 2016, 14:12 »
Hello,


I have two licenses of 16 processors. I'm not able to send a second job  (only to send one job at 16 processors or two jobs at 8 processors).

See message below, any help will be great.

 License Error: (Internal: 449 Feature: ATKSlave)

[LOCAL] C:\Program Files (x86)\QuantumWise\VNL-ATK-2015.0\license\ksu-qw.lic - (Err: 51) Unable to use network license as a local license
[NETWORK] 6200@WIN-MTQ0KIV46QQ - (Err: 17) Request for more licenses than available on license server
[NETWORK] 6200@WIN-MTQ0KIV46QQ - (Err: 17) Request for more licenses than available on license server

License configuration (environment variables):
---------------------------------------------------------------------------
QUANTUM_LICENSE_PATH = '6200@WIN-MTQ0KIV46QQ;C:\\Users\\Administrator\\.quantumwise\\licenses'
LMX_LICENSE_PATH     = 'C:\\Program Files (x86)\\QuantumWise\\VNL-ATK-2015.0\\license\\ksu-qw.lic;C:\\Program Files (x86)\\QuantumWise\\VNL-ATK-2015.0\\license\\ksu-qw.lic'
---------------------------------------------------------------------------

Offline Anders Blom

  • QuantumATK Staff
  • Supreme ATK Wizard
  • *****
  • Posts: 5012
  • Country: dk
  • Reputation: 85
    • View Profile
    • QuantumATK at Synopsys
Re: license problem
« Reply #1 on: July 13, 2016, 16:42 »
Can you please contact us on support@quantumwise.com instead and attach your license file, then we can have a closer look.

Offline Wang Jin

  • Regular ATK user
  • **
  • Posts: 48
  • Country: cn
  • Reputation: 0
    • View Profile
Re: license problem
« Reply #2 on: November 8, 2017, 13:04 »
I have a license of 40 processors. But today only one computer can contact  to license server. Log file warning that no more licenses available. When I shut down this computer, the another will succeed. But the general statistics in LM-X License Server show that Users cuurently logged in: 2.

Offline Petr Khomyakov

  • QuantumATK Staff
  • Supreme ATK Wizard
  • *****
  • Posts: 1286
  • Country: dk
  • Reputation: 24
    • View Profile
Re: license problem
« Reply #3 on: November 8, 2017, 14:09 »
Please contact support@quantumwise.com and attach your license file.