Author Topic: A license error  (Read 90 times)

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Offline qiuminz

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A license error
« on: April 19, 2019, 07:32 »
Dear  Quantumwise staffs:
     There are something wrong with my license files or lmgrd. The calculation was stopped suddenly last night, we checked the log file and find that 'License Error: Unable to obtain a required license for the
requested license feature. It could mean there are no valid
licenses left, a problem with the connection to the license
server, or the license file does not contain the requested feature.
See below for more details'
     we restart the lmgrd and sloved the problem , and restart our calculation, but it dead again after five or six hours. the log file is the same as before.
    we want to know, what is wrong with the license and lmgrd and how to slove it .
     

Offline njuxyh

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Re: A license error
« Reply #1 on: April 22, 2019, 09:40 »
sometimeļ¼Œ mylicence server has been dead, my current os is centos7.6

Offline Petr Khomyakov

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Re: A license error
« Reply #2 on: April 24, 2019, 09:30 »
Dear  Quantumwise staffs:
     There are something wrong with my license files or lmgrd. The calculation was stopped suddenly last night, we checked the log file and find that 'License Error: Unable to obtain a required license for the
requested license feature. It could mean there are no valid
licenses left, a problem with the connection to the license
server, or the license file does not contain the requested feature.
See below for more details'
     we restart the lmgrd and sloved the problem , and restart our calculation, but it dead again after five or six hours. the log file is the same as before.
    we want to know, what is wrong with the license and lmgrd and how to slove it .
     

For license issues, please contact the support helpdesk: quantumatk-support@synopsys.com. Describe the issue and attach the script and log files related to these calculations.