Author Topic: license error  (Read 29 times)

0 Members and 1 Guest are viewing this topic.

Offline eyyang

  • New ATK user
  • *
  • Posts: 1
  • Country: kr
  • Reputation: 0
    • View Profile
license error
« on: May 15, 2019, 06:53 »
Hello,
I’m Eunyeong Yang from UNIST (Ulsan National Institute of Science and Technology).
I’ve got a Quantum ATK license error as below whenever I run simulations.

Please give me any advice about this problem.
I’ll be waiting for your reply.

Regards,
Yang


License Error: Unable to obtain a required license for the
requested license feature. It could mean there are no valid
licenses left, a problem with the connection to the license
server, or the license file does not contain the requested feature.
See below for more details.

No such feature exists.
Feature:       atk_master_quantum
License path:  27020@dirac.unist.ac.kr:
FlexNet Licensing error:-5,234
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".

Licensed number of users already reached.
Feature:       atk_master_negf
License path:  27020@dirac.unist.ac.kr:
FlexNet Licensing error:-4,234
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".

License configuration (environment variables):
---------------------------------------------------------------------------
SNPSLMD_LICENSE_FILE = '27020@dirac.unist.ac.kr'
LM_LICENSE_FILE     = '/usr/local/pgi/133/license.dat'
---------------------------------------------------------------------------
*** Make sure to include the information above when contacting support ***

For assistance on resolving this matter, there are several options:
  Consult the FAQ             : http://quantumwise.com/support/faq
  Find help on the Forum      : http://quantumwise.com/forum
  Read the installation guide : http://quantumwise.com/support/manuals
  Contact support             : support@quantumwise.com



Offline Petr Khomyakov

  • QuantumWise Staff
  • Supreme ATK Wizard
  • *****
  • Posts: 972
  • Country: dk
  • Reputation: 17
    • View Profile
Re: license error
« Reply #1 on: May 16, 2019, 09:03 »
For license issues, please contact our support desk at quantumatk-support@synopsys.com.