Failure to start: a “UnicodeDecodeError”

[frank]

Hello,

           ATK fail to start after the installation in Linux.   UnicodeEncodeError that  'ascii' codec can't decode byte 0xe4 in position 1: ordinal not in range(128) occurred.  I noticed that the username,  the directory and filename do not contain  some Unicode characters.
           Thank you !

[Jess Wellendorff]

Could you please provide us the following information so that we may figure out what the problem is:
- Full path to the VNL-ATK installation directory
- Full path to the working directory
- Full path to the project directory

Thanks!

[Anders Blom]

Interesting, seems like may you have a font on this system with a Chinese (?) name?
Jess, note where the error occurs, in matplotlib/findSystemFonts

[frank]

Thanks for your reply.

Full path to the VNL-ATK installation directory: /opt/QuantumWise/VNL-ATK-2016.3/bin/vnl.

I opened vnl in terminal, but a error occurred. The  system on my server is the Ubuntu Kylin.  And the VASP succeed to open in server.

Thank you again.

Could you please provide us the following information so that we may figure out what the problem is:
- Full path to the VNL-ATK installation directory
- Full path to the working directory
- Full path to the project directory

Thanks!

[Anders Blom]

See my comment above.