Short version:
1. Check the
FAQ first!
2.
Search the Forum - your problem is very likely reported before...
3.
Include all files and error messages in the post.
We have collected many of the most common error messages that you may encounter when running ATK and VNL in the
FAQ. There is a short description of the cause of the error, and a hint what to try in order to resolve it. Searching the Forum for the error message often provides a longer discussion, not least about potential solutions.
There are several different error messages that in reality mean that the calculation is too large for the amount of
memory available. We have collected some
general tips and information about memory usage in a tutorial.
Also, if you do post a question about an error message etc, make sure to include the FULL and EXACT error message in the post, and any input or output files used or generated during the run that triggered the problem. If your files contain sensitive information, you may mask them (e.g. by removing all the elements) or send them to us privately, upon request. We treat all user file with the strictest confidentiality.
