lincense error for running the program using demo license

[luke419]

I'd like to run windows ATK using demo license file offered by qunatumwise.
I've installed demo license file using license installation tools but it showed the following error.

License Error: (Internal: 693 Feature: VNL)

(Err: 19) Feature not allowed to run on terminal server clients

For assistance on resolving this matter, there are several options:
  Consult the FAQ        : http://www.quantumwise.com/support/faq
  Find help on the forum : http://forum.quantumwise.com
  The installation guide : http://www.quantumwise.com/support/manuals
  Email support          : support@quantumwise.com

I've removed all and reboot and install it again but it showed the error message still.
Incidentally, I cound not remove the quantumwise/vnl/lib/site/pyc of the pevious installed program.

What's the problem with it and what should I do for it?

Best

  Young

[Anders Blom]

For terminal servers you need a real trial license (as explained here)

[luke419]

I've got the trial license and test it well using it but it showed error message suddenly today. It does not expired due date. Is there any other thing to be checked?

Best

  Young

[Anders Blom]

The error message shows that ATK is not using the trial license. Run "atk_license_config" and make sure it's configured to use the trial license. Provided, that is, that your trial license itself is configured for terminal servers - you need to specify this explicitly when you apply for the trial license.

[luke419]

I've used the license tool to install the trial license file. However, it showed the same error message.
How can I remove the ATK installation completely so that I can install in naive system condition?
I've used uninstall program but it seems that I should some other things to remove it completely.

Best

  Young
 

[Anders Blom]

There is no reason to uninstall. On Linux you will need to log out and in again to make the changes to the Desktop icon take effect, otherwise just start "vnl" from a terminal window.

[Anders Blom]

Wait - did you read my message above? For terminal server you cannot use a normal demo license, not even the one we send you by email unless it contain the keyword "VIRTUAL". You must specifically request a trial license that works for terminal servers.