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Author Topic: Software does not open  (Read 3084 times)

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Offline Ruhani

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Software does not open
« on: April 17, 2023, 11:51 »
Hi All,
When I install the Quantum ATK 2020/2022, after installation the main software window does not open. It gives me the window (attachment no. 1), but not further. When I try to open from main icon in the desktop, it shows me only this window (attachment no. 2), not further. I used older version in this PC. It is updated Window 10, 6 RAM, 64 bit Intel.

Can you guide me please?
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Offline Ulrik G. Vej-Hansen

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Re: Software does not open
« Reply #1 on: April 18, 2023, 09:46 »
The issue is most likely related to your graphics driver, you can check here for possible solutions: https://docs.quantumatk.com/faq/faq_technical_graphics.html

If you need further assistance, please file a case on SolvnetPlus so we can go in-depth on your specific setup.
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