Author Topic: Software does not open  (Read 1519 times)

0 Members and 1 Guest are viewing this topic.

Offline Ruhani

  • Regular QuantumATK user
  • **
  • Posts: 6
  • Country: cz
  • Reputation: 0
    • View Profile
Software does not open
« on: April 17, 2023, 11:51 »
Hi All,
When I install the Quantum ATK 2020/2022, after installation the main software window does not open. It gives me the window (attachment no. 1), but not further. When I try to open from main icon in the desktop, it shows me only this window (attachment no. 2), not further. I used older version in this PC. It is updated Window 10, 6 RAM, 64 bit Intel.

Can you guide me please?

Offline Ulrik G. Vej-Hansen

  • QuantumATK Staff
  • Supreme QuantumATK Wizard
  • *****
  • Posts: 425
  • Country: dk
  • Reputation: 8
    • View Profile
Re: Software does not open
« Reply #1 on: April 18, 2023, 09:46 »
The issue is most likely related to your graphics driver, you can check here for possible solutions: https://docs.quantumatk.com/faq/faq_technical_graphics.html

If you need further assistance, please file a case on SolvnetPlus so we can go in-depth on your specific setup.