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Author Topic: ATK 13.8 License  (Read 5745 times)

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Offline Tony

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ATK 13.8 License
« on: October 27, 2013, 09:07 »
I installed version 13.8 on one of my PCs and now I cannot get the server to allow a license CHECKOUT form that machine.  The log file has the error messages:

VNL FAIL: Version 13.8 of the feature not available
ATKPython FAIL: Version 13.8 of the feature not available

My floating sever license is good until late next year so that is not the problem.

Please help!

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Offline Nordland

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Re: ATK 13.8 License
« Reply #1 on: October 27, 2013, 09:10 »
Do you have a license for 13.8?
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Offline Tony

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Re: ATK 13.8 License
« Reply #2 on: October 27, 2013, 11:33 »
Yes. A valid license purchased a few months ago.
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Offline Dipankar Saha

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Re: ATK 13.8 License
« Reply #3 on: October 27, 2013, 11:57 »
I guess...if you are going to install and run the latest official release of ATK , i.e. , ATK 13.8.0; then you have to configure your license server once again...and after that you have to install a new license file for this 13.8.0 version... to actually get the access to the number  of floating licenses those you have purchased.... / If you have bought the license/licences recently...., then send the MAC ID of your license server once again to the admin team, QuantumWise.... may be they will generate a new 13.8 license file (.lic) for you... that's it.... :)   
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Offline Dipankar Saha

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Re: ATK 13.8 License
« Reply #4 on: October 27, 2013, 12:02 »
For any further information...you may also check the following link.....

http://quantumwise.com/documents/manuals/latest/InstallationGuide/index.html/
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Offline Dipankar Saha

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Re: ATK 13.8 License
« Reply #5 on: October 28, 2013, 11:08 »

Still, I will like to see what Mr. Nordland has to say in this regard........
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Offline Anders Blom

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Re: ATK 13.8 License
« Reply #6 on: October 28, 2013, 12:08 »
No worry, fixed via email.
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Offline Dipankar Saha

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Re: ATK 13.8 License
« Reply #7 on: October 28, 2013, 18:58 »
Then it's okay.... :)
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Offline Tony

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Re: ATK 13.8 License
« Reply #8 on: October 29, 2013, 01:57 »
Yes!  Thanks Anders and ATK forum members for your responses.
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