Dear Mark,
Sorry for the late reply. I can reproduce your error (although, with a different VASP output). I agree this should not happen.
Could you try to uncheck the "00" folder in the Project File list, and then check it again? In this way you make sure that VNL reads properly all the files in the folder. In my case, this made the EIGENVAL file appear in the LabFloor.
Notice that the files needed to display the EIGENVAL file in the LabFloor are: EIGENVAL,DOSCAR,KPOINTS
Regards,
Daniele.