Dear Dipahar,
1) No, in principle, there is no strict requirement about the gap. One important point, however, is that the spatial region should be thick enough to include at least 1 point of your real space grid. You will get an warning if this requirement is not complied.
2) To find the (electrostatic) potential drop, you have to calculate the HartreeDifferencePotential (or the ElectrostaticDifferencePotential, if you are using a version prior to ATK 2016) for the case V_bias==0 V and V_bias=/0. Then you have to subtract the two, and that will give you the potential drop across the semiconductor.