Author Topic: QuantumATK Builder crashes  (Read 3946 times)

0 Members and 1 Guest are viewing this topic.

Offline MarkusJech

  • New QuantumATK user
  • *
  • Posts: 3
  • Country: at
  • Reputation: 0
    • View Profile
QuantumATK Builder crashes
« on: April 20, 2021, 20:08 »
Hi all,

unfortunately, I encounter an issue with the builder. Up to now everything worked fine, however, starting from today when I try to open the Builder, QuantumATK starts to hang and doesn't react anymore. Below you can see the error message I get. This doesn't happen when opening other tools, e.g. scripter and so on. I would really appreciate some help here.

Best, Markus

Offline mlee

  • QuantumATK Guru
  • ****
  • Posts: 173
  • Country: dk
  • Reputation: 7
    • View Profile
Re: QuantumATK Builder crashes
« Reply #1 on: April 23, 2021, 12:20 »
It looks something broken.
Can you remove files under the user/.vnl/builder/? Before deleting them, it will be better to backup the files.
If it doesn't help, I recommend to reinstall the QuantumATK.

Offline MarkusJech

  • New QuantumATK user
  • *
  • Posts: 3
  • Country: at
  • Reputation: 0
    • View Profile
Re: QuantumATK Builder crashes
« Reply #2 on: April 23, 2021, 14:52 »
Thanks for the reply. I already did that, however, it didn't fix the problem. Nevertheless, it worked again fine the next day :-), so I assume it was an issue with some update on my machine?!

Best, Markus