Author Topic: Before posting a question about an error message ...  (Read 8489 times)

0 Members and 1 Guest are viewing this topic.

Offline Anders Blom

  • QuantumWise Staff
  • Supreme ATK Wizard
  • *****
  • Posts: 4971
  • Country: dk
  • Reputation: 78
    • View Profile
    • QuantumWise
Before posting a question about an error message ...
« on: November 26, 2010, 10:52 »
Short version:
1. Check the FAQ first!
2. Search the Forum - your problem is very likely reported before...
3. Include all files and error messages in the post.



We have collected many of the most common error messages that you may encounter when running ATK and VNL in the FAQ. There is a short description of the cause of the error, and a hint what to try in order to resolve it. Searching the Forum for the error message often provides a longer discussion, not least about potential solutions.

There are several different error messages that in reality mean that the calculation is too large for the amount of memory available. We have collected some general tips and information about memory usage in a tutorial.

Also, if you do post a question about an error message etc, make sure to include the FULL and EXACT error message in the post, and any input or output files used or generated during the run that triggered the problem. If your files contain sensitive information, you may mask them (e.g. by removing all the elements) or send them to us privately, upon request. We treat all user file with the strictest confidentiality.
« Last Edit: December 16, 2014, 08:34 by Anders Blom »

Offline Anders Blom

  • QuantumWise Staff
  • Supreme ATK Wizard
  • *****
  • Posts: 4971
  • Country: dk
  • Reputation: 78
    • View Profile
    • QuantumWise
Re: Before posting a question about an error message ...
« Reply #1 on: November 4, 2013, 23:13 »
Moreover - please don't "Report" a post to ask a question. Create a new topic on the relevant board. "Report post" questions will not be answered.

The purpose of "reporting" a post is if you suspect someone is posting spam or other inappropriate material on the Forum.