Author Topic: Installing Quantumwise ATK v2016 with the perpetual license of v2015  (Read 2868 times)

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Offline abc123def

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I am facing difficulties installing ATK v 2016 using a perpetual network license of v 2015. When the license of v 2015 is chosen, it shows "cannot use a netowork license as a local license". And when I connect to the license server, it says software version do not match license. Please help me.
« Last Edit: October 25, 2016, 12:05 by abc123def »

Offline Anders Blom

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So, probably you don't have a license for 2016?

The part about "network license ..." simply means you are not connecting to the license server, but trying to use the floating license file directly, which is never possible.

For these specific questions about licenses, it's better to email support at quantumwise.com, and let us know the customer ID in the license etc, then we can look up your account details and advise more exactly.

Offline abc123def

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Yes. I have a license for v 2015.

Thank you.