Author Topic: any one has the same err while connect to license server?  (Read 1161 times)

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Offline berlin

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The synopsys ATK license server is installed in centos7 system.
Code: [Select]
  # cat /etc/redhat-release 
CentOS Linux release 7.6.1810 (Core)
We can cennect to the license server in this centos7 system, and run atkpython fine.


However can not cennet to this license server in other computers. unless we stop the firewall in centos7 license server:
Code: [Select]
  # systemctl stop firewalld.service 

That means that we can not solve this problem by add a port in firewall:
Code: [Select]
# firewall-cmd --add-port=27020/tcp --permanent
# firewall-cmd --reload
# firewall-cmd --list-ports
27020/tcp

anyway to start the firewall and use the licenses server at the same time?




Offline Petr Khomyakov

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Re: any one has the same err while connect to license server?
« Reply #1 on: February 27, 2019, 09:23 »
For this issue, please contact quantumatk-support@synopsys.com.

Offline Ulrik G. Vej-Hansen

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Re: any one has the same err while connect to license server?
« Reply #2 on: February 27, 2019, 11:34 »
You can probably solve the problem by the approach mentioned here: https://docs.quantumatk.com/guides/license_server_linux.html#optional-adding-a-second-port

If not, we will need more information, and as Petr wrote, technical and license issues are better handled using the support e-mail.

Offline njuxyh

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Re: any one has the same err while connect to license server?
« Reply #3 on: February 27, 2019, 14:02 »
The synopsys ATK license server is installed in centos7 system.
Code: [Select]
  # cat /etc/redhat-release 
CentOS Linux release 7.6.1810 (Core)
We can cennect to the license server in this centos7 system, and run atkpython fine.


However can not cennet to this license server in other computers. unless we stop the firewall in centos7 license server:
Code: [Select]
  # systemctl stop firewalld.service 

That means that we can not solve this problem by add a port in firewall:
Code: [Select]
# firewall-cmd --add-port=27020/tcp --permanent
# firewall-cmd --reload
# firewall-cmd --list-ports
27020/tcp

anyway to start the firewall and use the licenses server at the same time?

yes,i have the same problem

Offline berlin

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Re: any one has the same err while connect to license server?
« Reply #4 on: February 27, 2019, 14:50 »
Thx, the second port solves this problem.

i.e., just change the line in  license file from
Code: [Select]
VENDOR snpslmd /usr/synopsys/scl/2018.06/linux64/bin/snpslmd
to
Code: [Select]
VENDOR snpslmd /usr/synopsys/scl/2018.06/linux64/bin/snpslmd  port=28000 
And then add the port 28000 to firewall
Code: [Select]
# firewall-cmd --add-port=28000/tcp --permanent 
# firewall-cmd --reload



By the way, can both the first and second port  be changed to other values?  If can, then,are there any rules should follow?
« Last Edit: February 27, 2019, 15:00 by berlin »

Offline Ulrik G. Vej-Hansen

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Re: any one has the same err while connect to license server?
« Reply #5 on: February 27, 2019, 15:32 »
The port restrictions are mentioned elsewhere in the installation guide: https://docs.quantumatk.com/guides/license_server_linux.html#modify-the-server-line

I believe they apply to both the primary and secondary ports.