VNL crashes - problems with Builder

[hagelberg]

Dear Sir/Madam

Here's my problem: whenever I load any file into Builder, VNL crashes.
This does not happen when I use the Builder Plugin option. In this case, the chosen structure appears in the Builder window, and I can manipulate it using the Builder tools. However, when I try to load a second structure from the Plugin menu into the Builder, I get an error message (attached: Error1).
Also, trying to close Builder yields an error message (attached: Error2).

I'm using QuantumATK 2018.06. The operating system of my computer is Windows 7 Enterprise.
I installed QuantumATK 2018.06 one year ago and until now did not encounter any problems related to Builder. I checked if some destructive interference with recent computer updates could be at the root of the sudden trouble. This does not seem to be the case.

I realize that there is some material on VNL crashes due to Builder on this forum, but I did not find anything that obviously speaks to the problem at hand.

Thanks,
Frank

[Petr Khomyakov]

Please could you post a file that gives rise to a crash of the Builder?

[hagelberg]

Any arbitrary file I try to load into the Builder.
I 've been using the Builder for files with extension *.py and *.hdf5. Any .py or .hdf5 file gives rise to a crash of the Builder.

Thanks,
Frank

[Petr Khomyakov]

I suggest reporting this issue directly to quantumatk-support@synopsys.com.

[hagelberg]

Thanks, I will do this.